Return and Refund Policy

ART

The Japanese concept of "wabi sabi" involves intentionally creating imperfections while Navajo rug weaving incorporates this idea through the use of spirit lines or pathways. At Wild Weaving, our artists see intentional flaws as adding character and depth to their work. The resulting effect is a unique beauty that cannot be replicated by mass production. By embracing these deliberate mistakes, artists can create works with soulful meaning and individuality. The artwork sold through Wild Weaving honours its imperfections! 

Our art return and refund policy covers returns if the piece pictured is not the piece you receive. Once we receive the incorrectly supplied piece we will send the correct one! We apologise for any inconvenience this might cause you and trust us we will rectify mistakes quickly should they occur.

COMMERCIAL SUPPLIES

Your rights as a consumer entitle you to seek refunds for goods purchased under circumstances where they are defective or faulty.

We understand that sometimes products may not meet expectations. In such cases where items are defective or do not match the description we've provided we offer a refund policy if the product is returned within 7days of delivery with proof of purchase from our store. We aim to provide excellent customer service and if you are not satisfied with any product please let us know!

For any queries related to our refund policy or eligibility for a refund please don't hesitate to reach out at info@wildweaving.au We are here to help.

Refunds will be issued in the original payment method and may take up to 3 days for it to appear in your account. We apologise for any inconvenience this might cause you during this time. Thank you for your business!